What are the benefits of a Battery Back-Up Sump Pump?

By Steve Karlik | November 26, 2018 |

Not Every Hero Wears a Cape “Alright, what’s our Plan B?” “There is no Plan B.” “…What do you mean there’s no Plan B?” This is about the time when panic sets in. If you could predict the future, you wouldn’t need a backup plan. But life is full of unexpected twists and turns. Just…

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Google Rating

5.0

Based on 275+ reviews

Blue Umbrella Waterproofing

5.0

Ellen Hahne

01:58 20 Nov 24

Blue Umbrella fixed a large horizontal crack in my home’s foundation (25-foot long, 3/8” wide). They installed a terrific “Fortress” system consisting of super-strong vertical straps attached with super-strong epoxy, then anchored super-securely at the top and bottom. (The Fortress system is much stronger than competing strap systems.) My wall is even stronger now than when it was built. And the job comes with a lifetime warranty (material and labor) that is transferable to a future homeowner! Blue Umbrella’s owner Steve Karlik oversaw the project closely and went to great lengths to make sure the job met the standards of all involved: me, the manufacturer Fortress, and Steve himself. Steve has extraordinarily high standards for work quality and customer satisfaction. I am very pleased, and I highly recommend Blue Umbrella for foundation repairs.

Michael Glynn

14:49 15 Nov 24

Had such a great experience with Blue Umbrella. Steve, takes great pride in his company, the work they provide, and the satisfaction of his customers. Had foundation reinforcement applied across a wall in my basement. Tony and his team were absolute professionals who did the project right and did so with massive respect for our home. The entire team followed up to ensure that I was satisfied with the project and ensured there was no concerns.Great company, and a great team. Would recommend.

Matthew McWilliams

02:51 27 Oct 24

I have never experienced the level of customer care, and expediency, that I have with Blue Umbrella.From when I asked for a quote to when the job was done was a total of two weeks. Tony was incredible with explaining why their approach made the most sense for me and the lifetime home guarantee made me so much more comfortable.They left the basement and yard incredibly clean, they paid attention to the little stuff.My favorite part, during the workers lunch break, they blew the leaves off of the yard so my boys could keep playing soccer, and even kicked the ball around with them.While I will never need their services again, that is possibly the best recommendation I can give. My home is safe, my family is safe, I have peace of mind, and I appreciate how well Blue Umbrella accomplished everything while providing a great customer experience.

Ubaid Tariq

19:14 15 Oct 24

Update: After initially giving Blue Umbrella a four-star rating, the owner, Steve, personally reached out and stopped by to address my concerns. He fixed the grommets on the sump pump lids, ensuring the system is airtight to prevent radon leakage. Steve even went the extra mile by checking and fixing loose connections in the Radon system, which wasn't his responsibility, and he's also helping me with improving the air quality in my home. I’m incredibly impressed with Steve’s dedication and how he went above and beyond to ensure my satisfaction. I’m thrilled I chose Blue Umbrella for the job and highly recommend their services!I chose Blue Umbrella Waterproofing after getting quotes from multiple vendors, and their pricing and specs were the best. The staff was very friendly, including the sales rep, the foreman who did the work, and Steve, the owner, who personally stopped by to ensure the job was done to satisfaction. Overall, I’m pleased with the work, but there were some issues that stood out after the job was completed, particularly with the Radon sealing.There were gaps in the Radon sealant, but after reaching out, Blue Umbrella addressed them to my satisfaction. The discharge port for the dehumidifier was just an open pipe next to the sump pump. Ideally, there should have been a proper connection point for the dehumidifier hose, which I had to fix myself. Additionally, the airtight lids on the sump pump pits had grommets with holes that were too large, defeating the purpose of the airtight seals. I gave them a chance to resolve these issues, but they were hesitant, and I ended up spending a lot of time at Home Depot finding the right parts.Another issue was that while moving the washer out and back into the laundry area, it was scarred, which was disappointing.Overall, the team was great, but more attention to detail would have made the experience much better.

Ubaid Tariq

22:38 25 Sep 24

I chose Blue Umbrella Waterproofing after getting quotes from multiple vendors, and their pricing and specs were the best. The staff was very friendly, including the sales rep, the foreman who did the work, and Steve, the owner, who personally stopped by to ensure the job was done to satisfaction. Overall, I’m pleased with the work, but there were some issues that stood out after the job was completed, particularly with the Radon sealing.There were gaps in the Radon sealant, but after reaching out, Blue Umbrella addressed them to my satisfaction. The discharge port for the dehumidifier was just an open pipe next to the sump pump. Ideally, there should have been a proper connection point for the dehumidifier hose, which I had to fix myself. Additionally, the airtight lids on the sump pump pits had grommets with holes that were too large, defeating the purpose of the airtight seals. I gave them a chance to resolve these issues, but they were hesitant, and I ended up spending a lot of time at Home Depot finding the right parts.Another issue was that while moving the washer out and back into the laundry area, it was scarred, which was disappointing.Overall, the team was great, but more attention to detail would have made the experience much better.

Hua Rong

20:36 22 Sep 24

I'm happy that I chose blue umbrella to fix my basement water issues, after interviewed 4 vendors.Everyone I encountered has been perfect and professional.From Marvin who gave me fact-based educational solution analysis and honest suggestions, to the 3 members work crew who were super experienced and handled the work beautifully.I had one-wall, two-window drains and a sump pump installed. The work started at 9am and finished before 4pm.The work crew definitely knew what they are doing and I can feel the craftsmanship spirit.They even helped to remove the dryer, not to mention covered everything before the work, and cleaned all the work areas (inside and outside) afterward.(It turned out mold already appears on the lower part of the wall, I'm so glad I've decided to fix the problem before it's too late)

Heather Christian

17:47 19 Sep 24

Absolutely amazing from the first phone call to the last this business is run by individuals who care! When you call, you speak to the knowledgeable owner Steve. Tony (the project manager) made an appointment with me and took the time to explain the whole process to me, he even went as far to explain the differences between their drainage system and other companies. They kept me up to date and informed the day of install, with the owner even showing up on sight to introduce himself and make sure everything was running smoothly. As a realtor I meet a lot of different venders in this business that my clients use, but from now on I will ONLY recommend them. Blue Umbrella delivers a service and experience that the totally unmatched. 10 out of 10!

Michelle P

22:36 15 Sep 24

We had the best experience of getting French drains from start to finish. Jim was very personable and explained every detail of a French drain and how it works (which is nice to know). His presentation was very informative to make sure we made the right choice. The crew that came over to do the job was excellent. Steve the owner came by after to check the basement just to make sure the best job was done. Steve made sure they went above and beyond with cleaning up the aftermath. Steve then installed the dehumidifier and made sure we knew how to clean the filters. This company makes sure you are all set as opposed to installing and leaving. Highly recommend.

Pramodh Subramanian

17:14 30 Aug 24

I recently had Blue Umbrella Waterproofing take on the monumental task of waterproofing my basement, and let me tell you, they did an extraordinary job! Before they came along, my basement had turned into an indoor pool every time it rained. But now? Not a drop of water, not a hint of mold—just a perfectly dry basement.I'll admit, I was a bit nervous when I saw them practically taking my entire basement apart. But, as it turns out, it was all for good reason. They were quick, efficient, and incredibly professional throughout the process. In no time, the basement was back together, and it looked (and functioned) better than ever.A special shout-out goes to Marvin, the associate I worked with. Marvin wasn’t just great—he was exceptional! He was consistently checking in on the status, making sure everything was running smoothly. He even brought a cake for my child, which was an unexpected and delightful surprise. And just when I thought the job was done, he sent a box of cookies as a gift for being a "good client." Who does that anymore?Blue Umbrella Waterproofing turned a potentially stressful situation into a pleasant experience. If you need waterproofing done, these are the people to call. Thanks again, Blue Umbrella, and an extra thanks to Marvin for going above and beyond!

Konstantin Reztsov

21:28 29 Aug 24

Happy i chose Blue Umbrella to do a french drain in my basement. Marvin was an excellent point of contact and a great source of info. He walked us through the process and answered all our questions and concerns. The work team did a great job of keeping this a mess-free project and did not held back on using plastic covers. Highly recommend!

Richard Perro

16:45 10 Aug 24

Heavy Rains! We slept like babies.I've been waiting to write this review for a few months. It's been hot and dry and honestly our system never needed to go on. That all changed this past week, and I'm happy to report, our beautiful system worked beautifully.Steve, the owner and Anthony, our systems specialist were outstanding.I would highly recommend the system, and equally as important, thepeople who make this company what it is.Thank you Blue Umbrella

Jason Brinker

20:55 30 Jul 24

I went out & obtained multiple estimates, as I was getting water in my basement. In the end, Blue Umbrella was far above everyone else's presentation. We hired them, job was done in 1 day, & we haven't had water since. From the original presentation, to the work being done, to the follow up afterwards, I cannot speak highly enough. I'm a Realtor, & know it's tough finding strong companies to refer to my clients. After using Blue Umbrella myself, I've added them to my list of resources I can confidently refer out to clients. A 5 star company all around. We made the right decision. -Jason Brinker. RE/MAX Country Realty

Kaity Chimento

23:53 25 Jul 24

From start to finish the experience with Blue Umbrella was amazing. Marvin came out exactly as scheduled and not only worked through a solution with me but also gave a really informative presentation. From there he was available for any and all questions. His team came out a few weeks later and did an amazing job. They were prompt and our french drain was put in in under a day! To top it off he brought cookies the day of, customer service unmatched! I also love that the system is insured not just for when we own the home but beyond, gives really good peace of mind.

Stefan

03:18 12 Jul 24

Blue Umbrella did an excellent job waterproofing my finished basement by installing a French drain sumps and battery backup. The process was well explained by Steve and the work was within schedule and scope. I was very happy that they made the extra effort to place the second sump into a tight closet space, invisible to someone entering the finished basement. Overall the experience was very, very positive.

Melisia Taylor

17:46 20 Jun 24

Blue Umbrella is phenomenal! We started our basement renovation and after demo the contractor shared our current waterproofing system seems to be failing and we should replace it before finishing the basement. They don’t do waterproofing so we researched and contacted a bunch of companies.We landed on 3 companies with 3 different systems to do in-person visits. Blue Umbrella stood out and far exceeded the rest from the initial inquiry. They showed up prepared with a video explaining their process, why basements need waterproofing, the actual product they will install and those they remove from homes and explained the pros and cons of the systems. None of the other companies educated us on waterproofing at all. Blue Umbrella did.We ended up going with the full waterproofing offerings including: French drain, 2 sump pumps (we had these already with our old system), battery backup, humidifier and vapor barrier (these were new additions). We have had heavy rains since the system has been installed and there has been no water intrusion in the basement. Plus it doesn’t smell musty and damp as it did with the previous system.I will note that the owner Steve is amazing. He’s in contact with you throughout the entire process. He treats his workers very kind and is at the job site every day.

adrian jinks

01:06 20 Jun 24

Tony and his team at Blue Umbrella Waterproofing did an awesome job with my basement. This company definitely knows the ins and outs of basement waterproofing. They had no problem answering every question that I had as it was a big project to have completed. BUW made my 150+ year old basement usable and dry! They were always on time, efficient in their work, and the team made sure there was nothing left behind. They also minimized dust and noise throughout the house while they were working. I am extremely happy with the outcome and beyond thankful to them. I would recommend BUW to anyone that is looking for a professional, reliable, and trustworthy business.

michael wallach

16:56 01 Jun 24

Excellent experience from start to finish. They sent Marvin to come to our house and explain how they operate from start to finish and to give an estimate. I requested for him to come back a week later so we could go over the details and it was scheduled and completed within days. The job was performed exactly as described and professional done. This is the first company that I have used to do waterproofing that I can honestly say “ they definitely know what they are doing “.

Ron Medina

17:19 15 May 24

Blue Umbrella Waterproofing did an excellent job installing a French drain and sump pump in my basement. I met with Tony for the initial consultation and follow up. He responded quickly to my text messages and scheduling was easy. The crew did a good job covering my belongings in the basement to avoid getting covered in debris. They did a nice job cleaning up as well. I highly recommend Blue Umbrella Waterproofing for your waterproofing needs.

Matthew Holden

13:53 14 May 24

Blue Umbrella was referred to us by a trusted home inspector and were so glad. They were professional, prompt and had a whole team concerned with making sure our job was done right and at a fair price. Our questions were answered along the way and we had a couple consultations before work began. Our basement french drain system (including two sump pumps, vapor shield and dehumidifier) was installed over two days to assure everything was done right and looked spotless. Steve, Marvin and their team left everything better than they found it and gave us peace of mind along with great service. Highly recommended!

Mai Reitmeyer

03:49 05 May 24

After meeting with 3 different waterproofing companies, we chose Blue Umbrella for a full french drain and sump pump installation. We couldn't be more pleased with our choice! We had an existing french drain system that was failing due to iron ochre so it was important to us that the company we hired fully understood this issue. From the beginning, Marvin and Steve (the owner) were great to work with. They were both very professional and very responsive. They answered all our questions and walked us through exactly how they would complete the work which made us feel extremely comfortable. On the day of the install, the foreman, Jose, and his team did a wonderful job. They completed the work in one day and left our basement cleaner than when they had started! They also provided us with 3 cleanouts for the drain and instructions on how to maintain it so we would not experience the same issues as with our old drain. Both Steve and Marvin were also present on the day of installation and Marvin stopped by after the work was completed to make sure that there were no issues and that we were satisfied with the work that was completed. It has been 2.5 weeks and we are thrilled that our basement is dry and that the sump pump is so quiet. We would not hesitate to recommend Blue Umbrella to anyone looking for a waterproofing company.

Derek Melander

23:15 18 Apr 24

I did a good amount of research on waterproofing companies and landed on blue umbrella. We did a full French drain system with a sump pump 2 weeks ago. Have nothing but great things to say about them from Tony and his detailed quote to the responsiveness of the owner Steve. Great company, already recommending to friends. Thanks guys!

Mark Sweet

23:46 10 Apr 24

We selected this company out of 4 others because of their quality of material, presentation and cost. All of their representatives from first appointment to job from foreman and workers to our first meeting were professional. We are pleased...

Urszula Kurikka-Hamill

23:57 09 Apr 24

If you are looking for a waterproofing company, you can stop your search now as Blue Umbrella is the company you want to hire. Steve (the owner), Jim, and the crew went above and beyond to make sure our basement is ready to take on any storm. We received a free estimate visit along with the free course of how the french drains work. From the beginning of the project until the very end which included an immaculate clean up, every step of the process that was explained during the free estimate visit was checked off. The quality of work is exceptional along with the professionalism and knowledge of system being installed. Again, if you are thinking of waterproofing your basement, please do call Blue Umbrella, and you will be able to leave your home during rainy/stormy days without a worry.

James Bramble

21:41 09 Apr 24

Blue Umbrella Waterproofing came with a 5 star rating and they did not disappoint! Steve and Luis thoroughly assessed and explained the work that needed to be done to stop my basement from flooding. Their crew started the job on time and worked efficiently and cleanly. But, most importantly, the system they installed works to perfection! Over the last two years, the Northeast has experienced a lot more rain than usual. And this kind of rain has been causing the ground to get quickly saturated and water would seep through the sides of my house's foundation onto the basement floor. However, during the latest rain storms, Blue Umbrella's water management system has kept my basement completely dry! I'm so glad that I chose Blue Umbrella Waterproofing!

Misha Carrel-Thomas

19:10 25 Mar 24

Working with Steve (the owner) from Blue Umbrella was great. He was responsive, took his time to answer questions and explain their work, and was fairly priced. Also, the quality of their work (including the thorough clean up after) and the materials they use are noticeably better than other companies. I hope I won’t need to get a sump pump and French drain put in to a future home, but if for some reason I do, I am 100% using them again

15:46 19 Mar 24

With the installation just completed a few days ago, the overall experience was very good. The work started on-time and ended on-time. The workers were very polite and made adjustments as needed to varying conditions. The clean-up was excellent. The concrete work is very good. There was no dust or residual dirt. One minor point: The sump pump configuration required parts that were not on hand. The standard configuration that is used is not flexible, and more attention should be paid to this. Otherwise, the price is right, the work is very professional, and the experience was very good.

Jeffrey Day

18:09 07 Mar 24

This company and team really delivered at the highest possible level, from my first contact until they completed the job. Fully transparent, they answered all my questions completely, they started and finished the job as scheduled, my basement and outside work area were left in impeccable condition, and the quality of the work was first rate. I can't say enough good things about Steve, Tony, and the crew !

Mike Byrne

22:25 04 Mar 24

I am very pleased with the quality of materials and workmanship from the professionals at Blue Umbrella Waterproofing. The recommended total solution -French drain basement waterproofing system was completed as promised by pleasant and highly experienced technicians at a competitive cost along with a full warranty. I found Blue Umbrella to be courteous, trustworthy, reliable and meticulous.We look forward to more enjoyable use of our finished basement and peace of mind as well. My thanks to the Blue Umbrella waterproofing team.

Courtney Lynch

19:29 17 Feb 24

Steve Karlik (the owner) and the Blue Umbrella team were extremely supportive and professional from time of our initial meeting and definitely maintained this level of care throughout. As a first-time homeowner, I was particularly impressed with not only their breadth of knowledge but (perhaps more importantly) their willingness to walk me through all of the aspects of the work. The quality of their workmanship and their customer service is unappareled!!

Elsner Loza

19:01 17 Feb 24

We recently had french drains installed by Blue Umbrella. We had done some research and met with a few different waterproofing companies but once we met with Steve he explained a great detail of the type of work and the different types of drains used for the process. We ultimately decided to go with Steve and once the work started his crew did a great job and I was surprised at how quick they were able to get the job done. We are excited to now be able to enjoy a dry basement! Thank you to Steve and his crew for helping us through this!

Jim McFadden

17:36 14 Feb 24

Can't say enough good things about this company. We hired B/U for a full basement of interior french drains. They guys did an amazing job...quick, clean and professional. Steve is thoughtful, fairly priced and hands-on. Impeccable customer service from quote to execution and follow up.

Joseph Matassa

19:55 09 Nov 23

I had four waterproofing companies come to give me estimates and describe the work that they were proposing to do. One company proposed to only do a partial waterproofing job. This would have been much cheaper but only part of problem would be solved. One firm had a very polished presentation but I didn’t like the system they were going to install. The other two companies were close in price and comparable in work to be done. Of these two companies I chose Blue Umbrella based on Tony’s excellent presentation and Steve’s involvement from the start.The work was started on time and completed sooner than promised. The workers and foremen were careful not to make more of a mess than was necessary. They put clean tarps on our wood floors and carefully covered all our belongings to keep them clean. The basement mostly finished with plasterboards walls and carpeted floor.I am very satisfied with the quality of work done and do not hesitate to recommend them if you need basements waterproofing!

David Platow

11:28 18 Oct 23

It was a long journey to decide whether we were going to water proof our basement or not and Steve was there every step of the way. From initial call, quote and coordinating the job, Steve and Blue Umbrella team were courteous, responsive and did a great job of educating us on the plan and scope of work to make our basement dry. On the day of the installation, Jose (foreman) and his team were great as they completed a rather challenging job very efficiently while leaving the premises very clean and being mindful of the area with young children in the house.I could not recommend Steve and the Blue Umbrella team enough!

Kevin Stevens

15:24 07 Oct 23

We had three floods in our newly carpeted basement before finding Blue Umbrella. While other contractors steered us in the wrong direction, Steve and team were honest, fair, and most importantly correct. Since we had our French drain installed, we haven't had a drop of water despite torrential rains. While we won't be going back to carpet (too many scars), we finally have restored confidence that we won't find a pool of water any time it rains. Thank you Blue Umbrella for that peace of mind! Excellent work and customer service - couldn't recommend them highly enough.

C Galloza

12:38 03 Oct 23

After watching several basement waterproofing videos on YouTube, I decided to search for local companies that used the French drain system that came most recommended instead of the system that I saw most often being replaced. I contacted Blue Umbrella for a free inspection on a Saturday morning and heard back from them immediately. Tony came out to do the inspection and he was very kind and knowledgeable. He had samples and a slide presentation that answered all of my concerns. I had met with other companies and they do not compare with the professionalism provided by Tony, Steve and the Blue Umbrella crew. After the inspection I was given a detailed estimate and a timeline for the work to be done. Upon signing the contract I was scheduled for the job and the work was completed within the time frame I was given. Both Tony and Steve were present on the day of installation and that’s not something you see very often. The guys at Blue Umbrella worked quickly and diligently and I would recommend them to anyone looking for an excellent company to take care of their basement waterproofing needs.Edit: videos added

Lucas Oliveira

15:52 28 Sep 23

Nothing but high praises to the Blue Umbrella crew, spoke with Tony and his crew came in and did a massive french drain on my crawl space that's huge... 8 skilled professionals who did in 1 day all the french drain, and installed 2 sump pumps. Not only did fast but also left everything super clean, very organized. Appreciate your professionalism and I wish I could remember the name of everyone from the team. They all deserve recognition.

C Galloza

17:28 14 Sep 23

T Nelson

17:48 10 Sep 23

We had the unfortunate experience of flooding in our basement. I reached out to at least three water proofing basement vendors. After reviewing what they offered us and listening to what Jim our representative shared. Blue Umbrella versus the other companies we received quotes from we decided that Blue Umbrella was the company we wanted to help us out. The personalized service is top tier. Our basement and home was left clean and most importantly our basement is dry. We highly recommend Blue Umbrella for your basement waterproofing needs.

Christian Camilo

19:21 07 Aug 23

Steve the owner, Tony and Crew @ Blue Umbrella Waterproofing did excellent work. They Truly exceeded my expectation. Steve is extremely customer focused and ensures that his customers have a good understanding of why certain thing need to be done and what they are going to do.The entire process was incredibly smooth, Steve was very detailed in explaining step by step what was happening, he constantly and consistently checked-in to ensure all work passed his quality check.I was impressed by the install, from the scrub down and sanitizing they gave the basement, to the quality of their materials, the additional drain by the door they provided at no extra charge, and last but not least a draining area for the dehumidifier which saves me the twice daily trip down to the basement.I looked at a few waterproofing companies, and am glad I choose Blue Umbrella Waterproofing. They were reliable, efficient, had high-quality standard, and lastly upfront and honest. I would recommend them for any waterproofing needs.

Michael Ladenheim

14:57 07 Aug 23

We had a great experience with the entire team at Blue Umbrella. We were having issues with water seeping into our basement. Blue Umbrella installed a system that ensures we won’t have any more problems going forward. They were extremely professional and courteous throughout the entire process. They kept to the timeline they promised and made sure they left the job site clean and presentable. Would 100% recommend.Thank you Blue Umbrella!

David Kirsten

19:47 16 Jul 23

Steve the Owner, Tony & Crew @ Blue Umbrella Waterproofing did a fantastic job from start to finish and exceeded our expectations.Steve was always attentive and responsive to my requests and questions and truly cares that his customers are receiving the best quality at the best value! I received 4 other quotes and Blue Umbrella provided the best price with the superior quality materials and components.He will take his time during the initial in-person consultation and clearly explain the whole process with designs and videos without any high-pressure snake oil sales-tactics.I had some previous house trap/sewage issues and Steve and Team kindly went above and excavated additional areas and recemented after the plumbers finished at no additional charge and saving us $$$.Steve spent a lot of time continuing to inspect the work throughout the project to ensure everything was spot on and a good amount of time and energy sanitizing and scrubbing our basement. When they finished they left our basement in immaculate pristine bone-dry condition.Not only did they do a great job Waterproofing but I received a lot of great recommendations: dehumidifiers and renovation references.After the job was completed, he continued to answer all my questions days later.If you want an honest, reliable, competent, highly valued company using the best quality materials that goes above & beyond your expectations don't waste your time scoping out their competitors as Blue Umbrella is unmatched. Please don't only take my word for it as all the positive reviews and copious word of mouth referrals on the internal/social media are a testament of their outstanding work!I would use them again without hesitation.

H E

16:17 19 May 23

I hired Blue Umbrella for installation of a basement French drain and sump pump. From start to finish, the crew was friendly, professional, meticulous and very clean. They were all super nice and I enjoyed getting to know them. The job is complete, and I could not be happier. Steve and Jim were excellent with communication, and they were there when they said they would be. I would highly recommend Blue Umbrella. Thank you, Steve and Jim and your awesome crew.

Tony Cullen

20:08 30 Apr 23

I sit here on the rainiest weekend of the year and so far I am high and dry, thanks to Blue Umbrella!! Steve was great from the beginning! He assessed our basement, went through his system and how it works, and gave us an estimate that we could live with. On the day of the job, Steve, his foreman Robin, and crew did an amazing job! Couldn't be more pleased. To top it all off, Steve called yesterday to see how the system was working. Great, of course! Thanks again!!

Dolly Rana

23:34 13 Mar 23

I’m glad I picked Blue Umbrella out of 3 companies I consulted to address the water issue in my basement. Tony & the crew were on time. Tony reviewed with me what/how they’re going to do. A brand new sump pump was installed which I liked. Usually I would be seeing groundwater seepage but now after the project was completed, I have a dry basement. They cleaned before they left. Thanks to Blue Umbrella. I would recommend them without hesitancy. They’re excellent, professional & courteous. And the waterproofing was completed in one day! Of course, thanks to Steve. He sent me message to find how everything went. Although I wasn’t able to respond promptly but he shouldn’t worry because it was a job well done!

Jonathan Gruber

13:42 09 Aug 22

Positive experience with Blue Umbrella, who installed a French drain in our basement a couple months ago. Tony was informative, clear, and courteous during the upfront process, and the pricing was better than what competitors quoted.The installation team did a great job. Steve, the owner, was also helpful when he came by during the work and in addressing follow-up questions. The system is working smoothly. I highly recommend Blue Umbrella.

Bob Cunius

15:10 09 Mar 22

Blue Umbrella did a fantastic job installing a sump pump and interior french drain system in my house. Tony did a great job explaining the project to me during our initial conversation. The crew that came over was able to install the perimeter pipes, dig out a new sump pit, and install the sump all in one day, which was a huge plus. I had other places tell me it would take up to a week. And the final product looks great. Not only were they efficient with their time but they were also thorough. At one point the owner even stopped by and had the team fix a minor issue with my Bilco steps while they had it removed to get underneath. Somehow they even managed to thoroughly clean up the downstairs and yard before nightfall.

Esther Jung

20:25 02 Mar 22

We got a french drain installed in the basement and I couldn't be happier with how it turned out. Steve and Tony are professional, quick to respond, and thorough in their explanations. The prices were also very reasonable, which I know because I had quotes from other contractors. All of their workers are also polite and hard working, getting the job done in just 1.5 days and our basement was not an easy job. I will undoubtedly call Blue Umbrella Waterproofing again for any other waterproofing needs.

Malgorzata Jagiello

16:48 26 Feb 22

I chose Blue Umbrella Waterproofing Company after long research to install a french drain system and 2 new sump pumps in my leaky basement and I am so glad I did. The whole process from the beginning to an end was easy and painless. Steve, Tony and the entire crew was professional, courteous and on time and after the job was done my garage that is leading to my basement and my driveway were spotless. I highly recommend Blue Umbrella - the prices are very reasonable and the service is outstanding.

Rony U

02:50 23 Feb 22

We recently had water come into our basement during storm Ida. After numerous bids and countless calls to other companies. We were able to schedule Blue Umbrella to waterproof our basement. Their prices and services seemed very reasonable. We could not be happier with our decision. Tony was great at explaining and detailing all of the work needed. Steve(owner) touched base and visited the site numerous times and crew was able to finish in 1 day. Cleaned up nicely and explained all functions and location of their equipment. I’m very confident we won’t be seeing any more water coming in to our home. Blue Umbrella to the rescue !!

Ravi Thakkar

14:01 19 Feb 22

We had our French Drain system with a battery backup pump installed by Blue Umbrella and it a great experience. During the initial visit with Tony, he explained the whole process, took accurate measurements and showed us exactly what they would be doing. On the day of install the owner, Steve stopped by to insure the system would be done correctly and followed up through the day. The crew was efficient in getting the install done in 1 day and did a great job of cleaning up after. Would recommend this company to anyone looking for basement waterproofing

Christina N

17:57 05 Jun 20

Tony was a pleasure to work with! He exlained the process and answered all of our questions. We highly recommend Blue Umbrella!

Rosa Lassalle

23:19 22 Mar 20

We had two sub pumps installed and the work was completed timely and professionally by the team. Steve was very responsive to any of my questions or follow up inquiries. Highly recommend!

Adventure Channel

21:25 06 Mar 20

We have recently bought our first house and have had a lot of construction/renovation work done and Blue Umbrella's waterproofing job was by far the best experience ever. They far exceeded our expectations. Not only they were always on time every day they had to come in, they were fast and so clean I couldn't believe it. So clean, it looks almost as if no work has been done in my basement. Tony who managed the job was always so easy to get a hold of and the owner Steve made sure we were happy and satisfied with everything. I strongly recommend them if you need waterproofing.

C. Bryan Cantrell

02:00 08 Feb 20

Very high quality work. Not cheap, but worth the money. Good communication. Workers were attentive and efficient. Jon was done in one day. I strongly recommend

Dan Hennes

15:26 13 Jan 20

We used Blue Umbrella to put in French drains and a sump pump and had a fantastic experience. Tony did a great job explaining their methodology during the sales process and it was a no brained to move forward with them. They completed the work quickly and with the highest quality. They left our basement looking cleaner than when they started. Steve checked in often and was was happy to answer any questions and went above and beyond to deliver great service and make for a great client experience.

Liz

17:38 10 Jan 20

We wanted our french drain replaced before finishing our basement. We found Blue Umbrella through positive recommendations in Facebook groups. Steve's estimate was mid priced and better than some other companies in the area. We are very happy with the work that was done and with Steve himself. He is very responsive, honest and knowledgeable and the work is quality. He doesn't try to sell you on anything, just provide his best recommendation. I ask a ton of questions and he answered all of them patiently. He stayed in contact when the work was being done and brought extra people to the job to get it done quicker. He was quick to fix some things and came back to explain how everything worked. All contractors that have since come to the house have said Blue Umbrella did everything right with the french drain. I don't say good things lightly and I would highly recommend him.

Angela Lis

13:35 05 Jan 20

Great service! On time, effective and appropriate pricing. The owner is in contact at all times, and offers clear and honest information about the work. The crew is very respectful and efficient. After about five estimates we chose them as they were very clear, honest and professional. Strongly recommend their services and will keep using them for annual maintenance.

Ashley Pagelow

21:17 28 Dec 19

Steve and Tony at Blue Umbrella were very knowledgeable and helpful with remediating the water we found in our basement. They were extremely honest, fair and thorough. We highly recommend this company.

Heath Borders

22:20 21 Dec 19

Steve and his team at Blue Umbrella do a great job. We spoke with several waterproofing companies and chose Blue Umbrella based on their responsiveness, thoroughness in inspecting the source of our leak, competitive price and lifetime guarantee of their work. They installed a French drain and two sump pumps in one day and Steve has been very diligent about explaining the system and answering our follow-up questions. We highly recommend!

Ben Li

14:13 05 Dec 19

Steve and his Blue Umbrella team really took care of all my waterproofing needs. My basement has been leaking with rain water for the past two months. After hiring a contractor and believing all my issues were solved, my basement continued to leak. I then got in touch with Blue Umbrella, and they really took the time to help solve my issue. It appears they found the source of the problem, and they even came up with a back up plan to help me feel reassured. They were able to install a french and a trench drain, redirect water if needed, and install a new sump pump and backup battery. They were clean, courteous, efficient, knowledgable, and most of all, AFFORDABLE. I will recommend to anyone in need of waterproofing services.

Pavel Alvarez

18:13 15 Nov 19

My Blue Umbrella Waterproofing experience was phenomenal. Steve and John walk me through the entire process and really made me feel at ease. They were honest and recommended a few options. I have a huge basement so I thought this would take at least a few days. These guys were not only able to finish the work in a single day, but left my basement spotless. If you want the work done the right way go with these guys. I promise you you won’t be disappointed.

Irina Marr

17:27 07 Nov 19

We recently purchased a home, there was a very heavy musty smell in the basement and we wanted to have a battery powered back up for the sump pump, since our town seems to loose power from time to time so we decided to waterproof the basement and install a back up for the sump pump avoid any potential issues. Blue Umbrella was highly recommended. They did a great job. They installed a heavy duty sump pump, emergency battery backup for the sump pumps with built in high water alarms and water profed the exposed walls. In the process of waterproofing the wall we realized how much water was sitting behind our basement walls and causing all this moisture damage. Their price was fair, and it was worth every penny for our own peace of mind! We will be enjoying our basement for many years!Thanks Steve from Blue Umbrella!

Manny Maza

13:58 04 Nov 19

Absolutely flawless service. I cannot give any higher praise and recommendation for Blue Umbrella Waterproofing. Steve and his crew showed up right on time ready to go the day of the job, no messing around right to it. We had a decent sized French drain system installed in our basement. Before lunch the system was halfway complete, these guys work like a well oiled machine. By the time the job was completed I can honestly say the basement and garage were cleaner then before Blue Umbrella came in to do the work. I shopped around for weeks before making my choice to use Steve and the guys. Let me save you the hassle, bang for the buck Blue Umbrella provides much much more service and value for the price. Not only was Steve more competitive in pricing, he even came in with a battery backup dual cast iron pump system for much less than the base price of the standard system of other companies. Not to mention even 10k less than another company. My original appraisal walk through wasn't the ordinary sales pitch that I experienced with other sales reps. Steve's presentation was much more informative and spent a hour discussing my needs rather than selling me on some profitable system for his company. He was honest and put me at ease about choosing him for this big job. These guys are organized, friendly, respectful, and well experienced professionals. Again I have nothing but high recommendations for the crew at Blue Umbrella. Give them a call, you won't regret it!

Maria Clark

23:28 06 Sep 19

We recently purchased a home, and mold was found due to moisture in the basement. After the mold issue was resolved, we decided to waterproof the basement to avoid further issues. Blue Umbrella was highly recommended. They did a great job. They installed 2 heavy duty 1/2 horsepower sump pumps, 2 emergency battery backup sump pumps with built in high water alarms, 1 heavy duty Santa Fe dehumidifier which removes up to 70 pints a day of water from the air, and installed 14mil vapor barrier on exterior walls, stops moisture penetration, lifetime warranty. I was unaware of how much work is involved to waterproof a basement. They did a lot of work which would take another page to list everything they did! Their price was fair, and it was worth every penny for our own peace of mind! When the Town Inspector returned to see the final results, the first thing he said was “neat job, very good”We will be enjoying our basement for many years!Thanks Steve from Blue Umbrella!

Maria Clark

23:28 06 Sep 19

Dianne Bazylewicz

23:49 31 Aug 19

Our basement had been very wet. Everyday, we were sopping and vacuuming water. We finally had enough and gave Blue Umbrella a call. We can’t say enough good things about the work they did for us. Steve spent a lot of time with us discussing our water issue and offering us solutions. The men worked hard and finished on time. They cleaned up after themselves. You wouldn’t have known we had all that debris outside. We added a dehumidifier along with the French drain system. The basement is drier than we have ever had it. We are so pleased. We have already recommended them to a neighbor.

Steve Oliveira

19:10 26 Aug 19

After calling up numerous waterproofing companies, Steve Karlik and his team stood out above the rest. From the initial site visit to the finished project everything that was mentioned and agreed upon was done and felt very comfortable. The team even went above and beyond my expectations. If your looking for a professional, courteous and well priced company to solve your water proofing issuess I highly highly recommend Blue Umbrella. Just simply an awesome group of people. They did an amazing job for me and continued to follow up weeks after to ensure all was well. Thank you Steve Karlik and the team at Blue Umbrella!

Barbara Miller

11:54 26 Aug 19

Steve Karlik is wonderful to work with, reliable, honest and fair. His team showed up when expected and worked diligently all day to waterproof our basement. During recent heavy storms our basement remained dry, so we're exceedingly pleased. Pricing is competitive and reasonable. We highly recommend Blue Umbrella Waterproofing and intend to use them to install a dehumidifier.

Jaime Quinones

19:45 16 Aug 19

The crew headed by foreman Jefferson did a tremendous and beautiful job on the basement waterproofing. They arrived early, were professional and cleaned up nicely after themselves. The company owner (Steve) was in constant communication a few days prior to the work beginning and throughout the day of the job until completion. Also the price was very competitive to other quotes I had received from other companies. I think what makes them standout is that they use higher quality pipes, pumps, and equipment for a similar price than other companies. I would highly recommend.

Michael K

18:56 22 Jul 19

Hired Steve and Team to repair and redesign a unique french drain in my basement. Steve is very passionate and caring about the work that he does and this clearly showed. His team worked quickly and efficiently and did a fantastic job remediating the problem I had. His pricing was also very fair and he was easy to communicate with and always responded quickly. It has now been several months since the job was completed and I can happily report that he solved my problem!

Eddie A

22:04 11 Jul 19

Ownership - Outstanding!!Customer Service - Outstanding!!Quality of Work - Outstanding!!Steve and his team at Blue Umbrella were fantastic. Steve took the time to talk with my wife and I and explain every detail that was going to be done. the crew finished the job in under a days time and were nothing but excellent. We have had the Water Company and another homeowner over to our new home since the job has been completed and both have said how great the waterproofing job looked and the Water company actually asked who did the job, so they could recommend Blue Umbrella. If you need waterproofing done and are looking for quality service and outstanding work, run don't walk to Steve and his Blue Umbrella team !

Jonathan Rudnick

21:57 10 Jul 19

Blue Umbrella just put a french drain in my basement that had water in 2 areas. Steve & John were great to work with during the proposal phase. Steve spent a lot of time explaining the solution to me and really thinking through what options would be the best for our house. Pricing was very reasonable.The crew did an amazing job. We could not believe how efficient and organized they were and we are very happy w/ the install. This is not a 'fun' project to have to do, but Blue Umbrella made it as painless as possible and we look forward to enjoying our dry basement for many years.

Jeanne Stamler

12:56 10 Jul 19

Highly recommend!!Excellent, efficient, prompt service! Workers were extremely neat, professional and courteous. The job was completed in one day! Not a drop of moisture to be found, fabulous job! Many thanks to Steve and his staff!

Monica Cintron

03:32 13 Jun 19

John and Steve responded to my inquiry quickly. The price was very reasonable compared to another company I received a quote from. Plus they were willing to give me more waterproofing protection than the other company. This business recognizes first responders and veterans. I was able to get the project started quickly because of that. I highly recommend them.

Joshua Kunsman

18:53 25 Apr 19

We moved into our house about a year ago. The basement had one sump pump, but the water table in our area is high so we were getting a lot of moisture and sediment on the walls, as well as some small wet spots on the concrete floor. We would like to be able to finish the basement in the not too distant future and even the little bit of water that we were getting would have prevented us from moving forward with any additional improvements to the basement. It also helped attract spiders and kept us from wanting to go down there at all. We got quotes from Steve and one other waterproofer in the area, both of whom were recommended by a very reputable local water-remediation guy. Both companies had similar methods, but used different products/systems. While I felt both quotes were reasonable, the Blue Umbrella quote was slightly lower. But it was more than price that led my decision. My wife and I both liked the focus on keeping everything very clean, hanging tarps to keep dust from moving upstairs, using fans to pull dust outside, etc. Additionally, the system that Blue Umbrella uses is the industry standard and I felt more secure. The day that the team came to install the French drain, they were very efficient and kept me informed the entire time. Once they had opened up the floor, they brought me down to look at the footer and I could see the amount of water that was sitting under the house. It was definitely more than I expected. We have a decent sized basement, and there were a lot of obstacles to work around, but the team completed the job in a single day. The concrete finishing looks great…probably better than the concrete that was there before. The entire system is sealed up and we now have two sump pumps clearing the water out of the house. It has been a little over a month since it was installed, and every time I go down to the basement I notice that the floor is completely dry all around and the air just seems drier. I am currently monitoring the humidity levels to verify if my old dehumidifier is working properly, but it already feels better. I would recommend Steve and the guys at Blue Umbrella to anyone I know. The team was courteous and professional, and they did a great job, leaving me with a really great finished product. The team was top notch and Steve is very trustworthy. He’s honest with you right from the start and keeps you in the loop throughout the process. Great guy, great team, great company, great job!

Stephen Smith

19:37 22 Apr 19

I just used Steve and his crew to waterproof my basement. They showed up on time and finished in 1 day. Most of all my basement was clean after they were done! Also ran the discharge line to the street! I would highly recommend Blue Umbrella to anyone having water issues in their basement!

Jim Miller

15:24 08 Apr 19

Steve and his team just completed a full french drain system with 2 sump pumps in my basement. The job was done in a timely manner and there is no more water coming into my basement. Steve is extremely professional, knowledgeable and he was always there to answer any questions. I would highly recommend Blue Umbrella Waterproofing if you any issues with water. Thanks again Steve and your team at Blue Umbrella!!

Chris Belsky

21:40 31 Mar 19

Wow, just WOW! Steve and his team did an amazing job! And his quote was one of the least expensive of the 4 we asked for. Steve made us feel like family with his offer, and suggestions. Most importantly, the execution of the job was actually the best part out of this whole experience. His team moved all of our things into the middle of the basement and CLEANED as well as mopped when they finished. Cannot say enough about my experience with working with Blue Umbrella. There is usually some type of catch or the finished product is not what is expected. Not with blue umbrella! If you are looking for the best pricing AND the best work, you only have to make one call... blue umbrella! -Chris Belsky from Roselle Park nj.

Woo Jasus

14:12 24 Mar 19

Nothing but good things to say about the Blue Umbrella Waterproofing Company. I live in a flood zone and constantly was having water issues in my basement. They came same day I called to look at the problem and recommended that I get French drains. Also recommended to get a drain running across the basement floor where most of the water was entering from. They came a few days later and installed it in no time. They also installed a brand new pit and sump pump that was more efficient for my type of house. After the work was completed I have not had any more water entering my basement. All of the workers were professional and courteous. I would definitely recommend Blue Umbrella Waterproofing to anyone having water issues. For the amount of work that was done their prices are very reasonable. You will not be disappointed going with them.

greg esposito

14:09 05 Mar 19

Steve and Jeff from BLUE UMBRELLA are tops in customer service. They quickly scheduled an installation of sump pump and dehumidifier...Trustworthy and courteous....

Hong Ada Zhang

22:34 27 Feb 19

Blue Umbrella recently installed two sump pumps and french drain system in our basement. They did excellent job from first consultation to final installation. Communication is excellent. Steve is very knowledgable and patient with all of our questions and concerns. The crew is on- time and experienced. They are very good at what they do, and easy to communicate with. They made the work area clean and neat afterwards. Now the basement is dry and ready to finish. Thank you Blue Umbrella!

Lesette Cholula-Garcia

18:17 18 Feb 19

Steve and his guys did a wonderful job waterproofing our basement. Would highly recommend.

Nadia Riley

17:01 08 Feb 19

Just had our basement done by Blue Umbrella and we are so pleased! They were quick, clean, efficient and courteous. We highly recommend!

Maureen Hess

14:38 30 Jan 19

I found Blue Umbrella through an online search. I take reviews seriously and thankfully it was a great choice. Customer service and the satisfaction of it is paramount to a company’s success. Based on our experience, Blue Umbrella has many years of success ahead. Steve was responsive to our needs and followed up when we had questions. Thank you Steve and thank you to your crew.

William Van Buskirk

23:02 05 Jan 19

The best around Jeff is the best. If you need waterproofing don't waste your time calling others call blue umbrella.

Brian Keady

16:52 03 Jan 19

We couldn't be more satisfied with the quality work that Steve and his crew did. They installed a full french drain and two new sump pumps, which are working beautifully. No unpleasant surprises along the way, and communication with Steve was super smooth. We are tough customers and I highly recommend Blue Umbrella. Price was competitive as well.

Pat Riotto

14:44 26 Dec 18

Excellent company to work with.Steve thoroughly reviewed the seepage problem were having in our basement before recommending a solution.He explained every step of the work that would be done and quoted us a very reasonable price. We scheduled the job for 9:00 am on a Saturday - Steve’s crew arrived at 8:45 am.They were professional, courteous & and extremely concerned about keeping our house & basement clean while they did their work. The new French drain system took about 5 hours to install and when Steve’s guys left you could not tell that they were working in our basement - no dirt or dust left anywhere.If you have a wet or damp basement problem, I highly recommend Steve at Blue Umbrella Waterproofing to do the job. Pat Riotto

Dan Kotch

16:09 30 Nov 18

Working with Steve was a pleasure. He is an extremely professional and likable guy. He did a great job waterproofing, installing french drain system, and providing all around advice to keep our basement dry. Provided a good value for the work done when I needed it and got the job done quickly.

Luis Sanchez

17:13 14 Oct 18

Quality work with expedient service. Great communication. Left the work area neat as if no work was ever done. Would recommend to family, friends and neighbors.

Sean Garley

20:21 08 Oct 18

Recently had french drain and sump pump problems in the basement. Reached out to Steve from Blue umbrella. Steve was quick thorough and worked very clean. Very satisfied with outcome. Also offered best price for the job. Highly recommended.

Jennifer King

19:07 17 Sep 18

Blue Umbrella was fantastic. Honest, quick and efficient. Since having our basement waterproofed, we have not had one ounce of water down there. And we've had so much rain. Highly recommend!

hickose

21:23 01 Sep 18

I’ve got my french drain with pump installed about 10 months ago. I highly recommend Steve, he’s great professional; he explained everything in detail, there was no unexplained items, nor extra charges later on . Everything was perfectly done on schedule as promised, in one or two days, basement and entire work area left cleaner than before. The price was very reasonable as well. My basement didn’t have one drop of water on floor nor walls since then .

Jeremy MacDonald

14:58 21 Aug 18

Great experience with Blue Umbrella. Feels good working with professionals who knows what they are talking about and does what they say. I know I'll never have an issue working with Blue Umbrella. Will always use them for my waterproofing needs. Thanks guys!

Mike Giacalone

20:37 15 Jun 18

Steve was a pleasure to work with. I would highly recommend due to his experience and professionalism. The project was completed in 1 day and my basement has remained dry since Steve installed a French drain and two pumps.

Brennen Page

19:49 15 Jun 18

I used Blue Umbrella Waterproofing for french draines and a battery backup in my basement. I couldn't be happier with the outcome and I no longer worry about getting water in my basement. I have recommended Blue Umbrella to everyone I know. Thanks again!

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